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Our Same Day Access Service is now available online.

This service is for non-urgent same day requests, between the hours of 8.00am-12.00pm

Please log in to your SystmOnline to access the request form.  If you are not registered for online services please contact our reception for further details

Access to Medical Records


  • Ask to speak to Mary Brandley regarding an access form entitled Application to Access Medical Records, she can be contacted on 01604 451200 and will be happy to discuss the process with you as we do need consent. You will need to provide proof of ID.
  • Your request will be considered and please be aware we are entitled to up to 28 days to process this work. There is no facility for immediate access. There is no charge for accessing your records or requesting copies of records.
  • If you are collecting copies of records, please be aware you will need to provide ID at reception. We will not be able to hand over any documents without proof of ID.
  • Any requests for reports,letters and forms to be completed will be charged and payment is required prior to the work being completed.


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