Same Day Access
All patients wanting to be seen on the day will be dealt with by a dedicated member of our Same Day Care Team. All requests are triaged by a doctor and appropriate treatment and care will be offered, this may be a face to face appointment, a prescription, telephone advice or a referral. We also offer video consultations. Please call between 08:00 - 11.00 to access this service. Any calls after this time will be ask to call the following day.
On contacting the practice you will be asked by our staff to give a detailed description of the problem to allow the information to be passed to the doctors to enable them to advise and treat you as quick as possible. If the doctor requires additional information then he/she will ask a member of our team to contact you and ask further questions.
There is no need to come to the practice when we open to secure an appointment. As long as you call between the hours of 8.00-11.00 you will be treated. Alternatively to save you calling and waiting on our phone system you can make a request via our online service.
Alternatively if you have a system online account, to avoid telephoning the surgery for same day access you can log in SystmOnline and complete our Same Day Access Form. This is available between 8.00am - 12.00pm.
If you are not registered to this service, please click here on the link Online Services, to notify the surgery and we will contact you to set this up.