Same Day Access Requests

Anima Online Same Day Access Service From the 1st May 2024

Telephone requests will be available from 8.00am-9.30am

Anima online requests will be available from 8.00am-10.30pm

We are aware that there can be lengthy queues on our telephone system and we want to encourage our patients to sign up and use the online Anima system to free up the telephone for those that cannot access online systems. Our reception staff use the same questionnaire templates that are on Anima so by calling the practice this blocks the phone lines and causes lenghty queues which is what we would like to avoid.

Please be aware to enable us to free up our phones if you call in the staff will redirect you to use the Anima system.

Anima has several functions; 

  • Avoids lengthy queues in the phone system
  • Enables you to communicate directly back and forth with a doctor, bypassing reception.
  • Helps you to self-diagnose using a symptom checker and self-help information
  • Helps you to determine the most appropriate place to go to get help with your condition - which may be your local pharmacy or the national 111 help line
  • Provides a mechanism to submit a secure and confidential  consultation DIRECT to your GP
  • Enables sending an electronic request to your GP for a 'Sick/Fit Note' and other administration reasons
  • A convenient way to contact the Practice

Sign Up To Register For This Service  Click here

To submit a request Click here



Three simple steps to consult your doctor online using Anima

  1. Log in to Anima
  2. Find your health condition and fill out a simple online questionnaire
  3. A doctor or other appropriate member of the team will get back to you, within one working day with feedback and treatment options


Anima Tutorial Videos

We have added some video links below, which has step by step guides on how to use the Anima system.

How to create an account:

How to add a dependent:

How to submit a request:

Next steps for request: